Passing of a Resident Policy
Passing of a Resident Policy – Prime Care Home
Prime Care Home is committed to handling the passing of a resident with dignity, compassion, respect, and professionalism while providing full support to the family during this difficult time.
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Immediate Response
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If a resident is found unresponsive, staff will immediately check for signs of life and contact emergency medical services.
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The on-call nurse or doctor will be informed at once.
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Privacy and dignity of the resident will be maintained at all times.
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Confirmation of Passing
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The passing of a resident must be officially confirmed by a licensed doctor or authorized medical personnel.
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Prime Care Home staff do not declare passing; only medical professionals may do so.
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Family Notification
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The family or legal representative will be contacted immediately with sensitivity and compassion.
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Clear and calm communication will be provided regarding next steps.
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Respectful Care of the Resident
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The resident will be treated with utmost dignity and respect.
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Cultural, religious, and family wishes will be honored whenever possible.
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The resident’s room and belongings will be secured.
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Documentation
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A formal incident report will be completed.
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All details will be recorded accurately and confidentially.
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Transfer Arrangements
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Funeral home or morgue arrangements will be coordinated according to the family’s instructions.
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Prime Care Home assists only with coordination, not decision-making.
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Family Support
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Families are given privacy and time with their loved one.
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Staff provide guidance and emotional support when needed.
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Personal Belongings
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All belongings will be inventoried and returned respectfully to the family.
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Confidentiality & Respect
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All information regarding the resident’s passing is treated with strict confidentiality.
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This wording feels warmer, gentler, and more compassionate while remaining professional and legally appropriate for a care home setting.
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